WINE SERVICE PROCEDURE

WINE SERVICE PROCEDURE IN RESTAURANT & FIVE STAR HOTELS

* After you have taken the order, place the cooler on the right hand side of the host.
Place a doiley plate on the table and the red wine glasses if red wine is ordered.


* Take a folded waiter cloth, which is on the cooler with you to the dispense bar.


* Use the cloth under the bottle when you carry them to the table.


* Pressent the labels of the wine to the host.


* On His/Her approval, place the wine on the doiley plate.


* Open the wine first.


* Cut hard againts the rim / ridge below the lip of the bottle to neatly trim the capsule. remove
the upper part of the capsule.


* Wipe away any accumulated mould, using an inner fold of the service cloth.


* Insert the point of the corkscrew into the ceter of the cork, twisting in a clockwise direction,
guiding the corkscrew to ensure it is drivrn straigh into the center of the cork. the corksrew
must not penetrate through the cork, but should be fully inserted to ensure a firm grip on the
whole of the cork.


* Fit the lever into the lip of the neck of the bottle.


* Using a lever action gently removed the cork. the cork must be controlled, so that it comes
out straight and when almost removed, tilted over slightly to prevet it from " popping" out.


* Remove the cork from the corkscrew, check it for missing pieces ( they would be in bottle )
" nose " it and put it the cooler ( for white wine ) or on the doiley plate/in the basket ( for red
wines ). do not serve the wine when the cork has a pronouncedly unpleasant smell.


* Removed the cork from the corkscrew and put it in the cooler ( for white wine ) or on the
underliner ( for red wine ).


* Clean the neck of the bottle, using an inner fold of the service cloth. look into the neck of the
bottle and remove any crumbs of the cork with the spiral of the waiter's friend.


* Pour enough for a taste into the host glass ( about 30ml ) and pressent the labels a second time, so that He/She can compare the sensation in His/Her mouth with the information
on the label.


* On approval, pour for the guests, Ladies first and in an anti-clockwise direction.


* Fill the Host Glass.


* Place the white wine in the cooler with the neck pointing towards the host.


* Put the waiter's cloth over the cooler.


IF MORE BOTTLES OF WINE ARE SERVED, THEN THE FOLLOWING RULES APPLY

# Same Brand of wine - Provide the host with a new glass for tasting
# Different wine - New glasses for all customers.
# As new wine is served, ensure that the used glasses are removed as soon as they are emptied.